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10 Essentials for Survival in the Customer-Driven Economy

10 Essentials for Survival in the Customer-Driven Economy

We are witnessing an amazing acceleration of new products, services, and delivery methods. Many companies and even entire industries have been radically affected (think Department Stores, RIM Blackberry, Kodak, Blockbuster, and many others). There are new rules, principles, and ways of working for success in the customer-driven economy.

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Tracking Your Innovation Program: Vanity Metrics vs. True Impact

Tracking Your Innovation Program: Vanity Metrics vs. True Impact

How do you measure the success of your innovation program? We all realize that the desired long-term outcome is massive growth and billions of dollars, but along the way we must make sure we are measuring our progress honestly and in a fashion that demonstrates how our organization has benefitted. Getting the numbers right is crucial.

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How To Change The Way Local Government Works From The Inside Out

How To Change The Way Local Government Works From The Inside Out

Those who carry this vision forward and empower these dreams are the past, present, and future city leadership and employees. The vision is embodied by the residents of the city. The way a city works, the way it prioritizes and manages projects and tests new ideas, has a profound impact on all of its “customers”, influencing staff morale and residents’ reactions.

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Innovation Assessment: Is Your Company Lagging Behind?

Innovation Assessment: Is Your Company Lagging Behind?

The road to innovation transformation is long. This assessment is designed to help you understand your progress. Are you scaling or failing with your growth efforts? Take this survey, measure your results, and adapt your corporate innovation strategy as needed before it’s too late.

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