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Learning Impact Metrics Remote Workshop

February 10, 2021 @ 2:00 pm - 5:30 pm PST


In just a few hours I have several new tools I can use starting tomorrow to help me accelerate the progress of my project with a higher degree of confidence we are moving in the right direction. I now have the visual tools and the plan to make innovation happen faster with better outcomes.

— Katie Hanson, Director of Product Strategy & Delivery, Benefitfocus

Elevated degrees of uncertainty mean measuring progress toward impact, holding teams accountable in new ways, and making critical decisions informed by good data, are more important than ever. This workshop levels-up your data game by teaching you how to measure impact through customer behavior using customer-centric impact metrics to measure, focus, and prioritize team efforts. We will also share how you can own the conversation with leaders in order to generate confidence (and maintain your budget).

Each day consists of a three hour, remote workshop session.

Download and share the Detailed Agenda for this workshop series.


  • Measuring customer impact

  • Dashboard for your validated customer learning to create new value

  • Build executive alignment for your ideas to drive new growth


Managing exploration vs. execution, customer-centric metrics, measuring customer behavior, target metrics, ValueStream mapping, validated learning dashboard, stakeholder mapping, aligning your idea to product strategy, getting executive alignment, story-telling fundamentals, and communicating outcomes with confidence.


February 10, 2021
2:00 pm - 5:30 pm PST
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