10 Essentials for Survival in the Customer-Driven Economy

by mikekendall | Jan 30, 2020 | Blog post, Digital Transformation, Lean Innovation

We are witnessing an amazing acceleration of new products, services, and delivery methods. Many companies and even entire industries have been radically affected (think Department Stores, RIM Blackberry, Kodak, Blockbuster, and many others). There are new rules, principles, and ways of working for success in the customer-driven economy.