Bennett Blank, Innovation & Transformation Leader at Intuit shares his observations on the creativity of small businesses during hard times and the grass-roots activation of Innovation tools at Intuit to help small businesses get through this pandemic.
Learn how Roche Diabetes Care used Agile, Lean Startup and Design Thinking to reinvent themselves to better address disruptive forces in Diabetes Care. Moritz Hartmann, head of the commercialization for EMEA/LATAM shares his leadership lessons learned throughout this journey driving transformation in the highly regulated medical devices industry.
In this episode, we link up with Noel Sobelman, a corporate advisor, researcher, and writer on innovation effectiveness, to discuss portfolio management and what enterprises and leadership can do right now to improve product portfolios by creating a balance of both near-term and long-term investment in new sources of growth.
In this episode, we link up with Arthur Daemmrich, Director of the Lemelson Center for the study of invention and innovation at the Smithsonian Institution, to discuss the differences between innovation and invention, and whether or not we have truly entered the fourth industrial revolution.
In this compelling interview, our CEO Brant Cooper spends some time speaking with special guest Marco De Polo, Head Global Strategic Insights & Open Innovation at Roche Diabetes Care, a company that is already working to employ this new mindset.
Faced with immense and accelerating challenges, winning organizations are developing three customer-centric disciplines: Designing for Delight, Delivering for Delight, and Engaging Customers, Talent, and Partners for Delight. Learn practical steps your organization can take win new customer, retain existing customers, and build a culture of rapid learning and innovation.
Editor’s Note: This Podcast is a recording of a Live broadcast where we interviewed Mike Kendall as part of Customer Experience Week.