Podcasts

Innovation labs have expertise but it's not invention. They excel at exploration work, and exploration is the solution for how companies should deal with uncertainty. Therefore, we should be turning the innovation lab into a source that can drive exploration using...

Innovation labs have been hip for the last decade or so, yet the story is that they only last 3-5 years. Something is up here. It's not up to the innovation labs or teams to produce innovation. I know, it sounds like a paradox. What it should really be about is an...

Corporate HR teams are facing unprecedented uncertainty: hybrid work, the “big quit”, and “silent quit”. To make things worse, an exhausted, burned-out workforce. The remaining workforce will be implored to “just work harder.” This is a recursive, negative cycle. Can...

Most re-orgs cut into muscle not just fat. As we head into an uncertain economy in 2023 and businesses plan for the year ahead, re-orgs are likely. While re-organizing parts of the business might improve some efficiencies, it’s often disguising leadership problems...

What’s so interesting about KPIs and OKRs is every few years there’s a new framework for metrics, but essentially, they’re always about outcomes. So, what are the desired outcomes? We want more customers. We want happier customers. We want more revenue, more growth,...

The trap that many corporations fall into is the belief that digital transformation is mostly a technological thing. They think that they can hire a bunch of software engineers or outsource to development companies and that'll solve their digital transformation woes....

How do you reduce uncertainty in your business? Exploration is the norm. It’s not necessarily because people think of it that way, but because the default nature of a new business is not knowing. There is no blueprint yet for building, marketing, selling and...

Opportunity discovery is the practice of figuring out where a business can find new growth. It’s the phase that comes before customer discovery and before product idea. (You can actually start with either of those, but should take a big stop backward to figure out...

In this episode, we're discussing opportunity discovery and what it means to find new opportunities within your organization.

In this episode, we'll be talking about how you can properly survey your customers so you can better understand them. We often lead customers on and are looking for confirmation bias when making decisions. Brant will go through how to properly pull data and make...