In this episode, Jocelyn Mangan, CEO of Him for Her, joins us to discuss how her social impact enterprise is building the boardroom of the future by addressing the gender gap in for-profit boardrooms to increase diversity. Him for Her’s unique approach overcomes the networking gap responsible for the sparsity of women in the boardroom by engaging business luminaries such as Stacy Brown-Philpot, Reid Hoffman, Jeff Weiner, Eric Yuan, and many more to connect the world’s most talented “hers” to board service.
Brad D. Smith, Executive Chairman of the Board of Intuit, shares his lessons in leadership and the role of a CEO in nurturing innovation. He talks about developing a Founder’s mindset, the importance of creating a learning environment where people treat success and failure the same way, and how to deliver the numbers today and reimagine the company for the future.
Stephen Ranjan, Vice President of New Product Development at Roche Diabetes Care shares how leaders and teams there are overcoming the unique challenges of innovating in healthcare despite the global pandemic. He shares how they built new capabilities to explore the needs of underserved customer segments and develop solutions at speed in a regulated environment.
In this episode, we are joined by Michelle Brigman, Director of Customer Experience at 7-Eleven. Michelle shares how, in the face of the global pandemic, 7-Eleven quickly shifted to ensure their over 68,000 store owners and franchisees could continue to meet their customers’ needs. She also provides insight into 7-Eleven’s COVID19 Command Center and how they use this to rapidly collect and respond to insights gained from all parts of their business.
Steve Portigal, Author, Speaker, and Customer Research Expert, shares how to drive innovation using the power of strategic customer insights. He reminds us that learning from customers is “messy” because we are complex beings. In order to go deep while interviewing customers you should have clarity about what is uncomfortable for you and what is uncomfortable for customers and not conflate the two. His provocation “No One Cares” highlights the risk of magnifying the significance of our solutions in a customer’s life and missing the opportunity to focus on things that customers care about.
Katie Hanson, Director of Product Management at Benefitfocus, shares how her company quickly adapted to help their customers find affordable benefits during this global pandemic and how it led to the creation of a new offering. She also talks about the importance of supporting her team during these stressful times by understanding how they are “really” doing.
Bennett Blank, Innovation & Transformation Leader at Intuit shares his observations on the creativity of small businesses during hard times and the grass-roots activation of Innovation tools at Intuit to help small businesses get through this pandemic.
Learn how Roche Diabetes Care used Agile, Lean Startup and Design Thinking to reinvent themselves to better address disruptive forces in Diabetes Care. Moritz Hartmann, head of the commercialization for EMEA/LATAM shares his leadership lessons learned throughout this journey driving transformation in the highly regulated medical devices industry.
In this episode, we link up with Noel Sobelman, a corporate advisor, researcher, and writer on innovation effectiveness, to discuss portfolio management and what enterprises and leadership can do right now to improve product portfolios by creating a balance of both near-term and long-term investment in new sources of growth.
In this episode, we link up with Arthur Daemmrich, Director of the Lemelson Center for the study of invention and innovation at the Smithsonian Institution, to discuss the differences between innovation and invention, and whether or not we have truly entered the fourth industrial revolution.
In this compelling interview, our CEO Brant Cooper spends some time speaking with special guest Marco De Polo, Head Global Strategic Insights & Open Innovation at Roche Diabetes Care, a company that is already working to employ this new mindset.
Faced with immense and accelerating challenges, winning organizations are developing three customer-centric disciplines: Designing for Delight, Delivering for Delight, and Engaging Customers, Talent, and Partners for Delight. Learn practical steps your organization can take win new customer, retain existing customers, and build a culture of rapid learning and innovation.
Editor’s Note: This Podcast is a recording of a Live broadcast where we interviewed Mike Kendall as part of Customer Experience Week.
Award-winning lean innovation coach and entrepreneur George Ankomah keeps his teams motivated through all obstacles and inspires them to consistently raise the bar for performance and success. Like all coaches, he must also keep growing personally and professionally and make sure his techniques and approach continue to be relevant and effective.
How does he do it? In the latest episode of our Innovation Coach Spotlight series podcast, George shares his coaching experience and tenets for personal and team success.
Understanding the key to finding the next growth opportunity for your company means you need to start with the right people. However; knowing how to build an inclusive team that best represents your customer takes time, energy and expertise. As the Vice President, Brand & Culinary Innovation at Dunkin’ Brands, Dan has world class teams creating breakthrough innovation. But how did he do it?
It’s no secret that Financial companies and banks are heavily regulated, highly fragmented. These factors make the journey to innovation more difficult. As the Innovation Manager for Rabobank, Koen Bosma is taking on this incredible challenge.
In the latest episode, Dan shares his expertise in answering key questions when it comes to creating breakthrough initiatives and launching and innovation center in large, successful insurance companies.
In this week’s podcast, Roy Rosin demystifies barriers to growth and how key behaviors can break down these barriers in large, successful healthcare companies.
As Chief Innovation Officer for Penn Medicine, he shares unique insights about his role in creating and inspiring recent initiatives such as Heart-Safe Motherhood program resulting in significant impact across the company.
Jeremiah Gardner shares how organizations can foster and empower their innovation coaches to create sustainable innovation transformation from within.
In this Episode, MTN co-founder Aaron Eden hosts entrepreneur and intrepreneur, Dan Toma. As an entrepreneur, Dan has been involved with high-tech startups globally. Over the last few years he’s been primarily focused in the enterprise and has worked with companies like DT, Bosch, Jaguar and Allianz. He has also recently co-authored a book titled The Corporate Startup – How established companies can develop successful innovation ecosystems.
In today’s episode, my co-host, Aaron Eden, and I are really excited to have our guest, Kyle Nel. Kyle is the Executive Director of Lowe’s Innovation Labs and has a very unique approach toward innovation which was fun to explore in this episode. They leverage a narrative-driven approach that uses story (and comics) as a strategic tool to map out the future for Lowe’s that they are working to bring to life. They then work backward to build that future, rapidly testing technology prototypes to solve everyday problems.